Pricing
Pay only for what you use. Free below 25 transactions per month per organisation.
Danish Krone (DKK)
| Tier | Transactions / month | Price per transaction |
|---|---|---|
| 1 | 0–25 / month | Free |
| 2 | 26–200 | 0.65 kr |
| 3 | 201–1,000 | 0.50 kr |
| — | 1,000+ / month | Free |
Euro (EUR)
| Tier | Transactions / month | Price per transaction |
|---|---|---|
| 1 | 0–25 / month | Free |
| 2 | 26–200 | 0.10 € |
| 3 | 201–1,000 | 0.07 € |
| — | 1,000+ / month | Free |
Each transaction is charged at the tier its sequence number falls into. Tiers reset on the 1st of each month (Europe/Copenhagen).
Graduated pricing, capped at 1,000 transactions/month, breaks down like this (the remaining 1,500 are included):
- 25 × 0.00 kr = 0 kr
- 175 × 0.65 kr = 113.75 kr
- 800 × 0.50 kr = 400 kr (transactions 201–1,000)
- 1,500 × 0.00 kr = 0 kr (above the 1,000 cap — included)
Total: 513.75 kr
AI extraction pricing
When you upload non-standard files, our AI extracts transactions or donor records from them. Charged separately by token usage.
- Unit: 1 credit = 1,000 tokens
- Price (DKK): 0.20 kr / credit
- Price (EUR): 0.03 € / credit
- Free previews: 3 free previews per organisation, lifetime
Free tier
The first 25 transactions every month are always free for every organisation. Small orgs may never need to top up. Sub-organisations in a hierarchy share their parent's free tier.
Support
Support is not included on the free tier. To unlock support, an organisation activates its wallet with the minimum top-up (100 kr / €15) — which stays its usage balance. Support is then billed at 800 kr / €110 per hour, minimum 0.5 hours (rounded up), invoiced separately and charged to the saved card.
FAQ
What happens if I run out of balance?
Inbound transactions still arrive — webhooks and integrations don't fail. They're stored but inaccessible until you top up. They unlock in arrival order when your next top-up covers them.
Can I pay in my own currency?
Your wallet is priced in DKK or EUR. Your card can be in any currency — Stripe handles FX at top-up time.
Are top-ups refundable?
Wallet balance is non-refundable as a default policy. Contact support for special cases (e.g. Danish consumer 14-day withdrawal right).
How is VAT handled?
Stripe Tax computes the correct VAT at checkout — Danish moms, EU reverse-charge for B2B, non-EU exempt. You'll see line items on the receipt.
Allegro IT may change these prices at any time with one month's notice.